Support

Technical Support

Our aim is to provide our customers with world class customer service and support. We guarantee to provide you with a response time of 8 working hours. We provide the following support services:

  • Machine service
  • Machine repair
  • Spare parts
  • Phone support
  • Training

Consumables

All Citronix consumables are developed with your production requirements in mind and under strict quality control. This is your guarantee of optimum quality, performance, reliability and supply. We supply a comprehensive range of genuine Citronix consumables designed specifically for the optimum performance of Citronix CIJ Printers.

View Our ci5000 Series Range of Printers

ci5200

ci5200 printer

Entry level printer for typical 1 or 2 line printing applications at speeds of up to 6.9m/s.

ci5300

ci5300 printer

Intermediate printer in stainless steel cabinet to meet 1 or 3 line printing applications.

ci5500

ci5500 printer

Advanced high performance with the capability to print up to 5 lines of text, graphics and barcodes at high speeds.

ci5650

ci5600 printer

Harsh environment printer with positive air pressurized enclosure and printhead for extreme dust or wash-down environments.

Sign Up for our Newsletter

and keep up to date with the latest news from Citronix

<!-- Begin MailChimp Signup Form --><!-- [et_pb_line_break_holder] --><link href="//cdn-images.mailchimp.com/embedcode/classic-10_7.css" rel="stylesheet" type="text/css"><!-- [et_pb_line_break_holder] --><style type="text/css"><!-- [et_pb_line_break_holder] --> #mc_embed_signup{clear:left; font:14px Helvetica,Arial,sans-serif; }<!-- [et_pb_line_break_holder] -->#mc_embed_signup form { padding: 10px 0 30px 0; }<!-- [et_pb_line_break_holder] -->#mc_embed_signup .mc-field-group input { padding: 10px 0; font-size: 16px; border: 0 solid transparent; }<!-- [et_pb_line_break_holder] -->#mc_embed_signup .button { background-color: #666; border: 0 none; border-radius: 0; font-size: 20px; height: auto;padding: 3px 22px; text-transform: uppercase; }<!-- [et_pb_line_break_holder] --> /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.<!-- [et_pb_line_break_holder] --> We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */<!-- [et_pb_line_break_holder] --></style><!-- [et_pb_line_break_holder] --><div id="mc_embed_signup"><!-- [et_pb_line_break_holder] --><form action="//boxcreative.us5.list-manage.com/subscribe/post?u=c1df888ada3ce2c6333b51a95&id=ece3ecf429" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate><!-- [et_pb_line_break_holder] --> <div id="mc_embed_signup_scroll"><!-- [et_pb_line_break_holder] --><div class="mc-field-group"><!-- [et_pb_line_break_holder] --> <input type="text" value="" name="FNAME" class="" id="mce-FNAME" placeholder="Your First Name..."><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><div class="mc-field-group"><!-- [et_pb_line_break_holder] --> <input type="email" value="" name="EMAIL" class="required email" id="mce-EMAIL" placeholder="Your Email..."><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!--<div class="mc-field-group"><!-- [et_pb_line_break_holder] --> <label for="mce-LNAME">Last Name </label><!-- [et_pb_line_break_holder] --> <input type="text" value="" name="LNAME" class="" id="mce-LNAME"><!-- [et_pb_line_break_holder] --></div>--><!-- [et_pb_line_break_holder] --> <div id="mce-responses" class="clear"><!-- [et_pb_line_break_holder] --> <div class="response" id="mce-error-response" style="display:none"></div><!-- [et_pb_line_break_holder] --> <div class="response" id="mce-success-response" style="display:none"></div><!-- [et_pb_line_break_holder] --> </div> <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups--><!-- [et_pb_line_break_holder] --> <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_c1df888ada3ce2c6333b51a95_ece3ecf429" tabindex="-1" value=""></div><!-- [et_pb_line_break_holder] --> <div class="clear"><input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button"></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --></form><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><script type='text/javascript' src='//s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js'></script><script type='text/javascript'>(function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';}(jQuery));var $mcj = jQuery.noConflict(true);</script><!-- [et_pb_line_break_holder] --><!--End mc_embed_signup-->

By submitting you agree to our Privacy Policy and wish to receive marketing information